Tag Archives: Bootcamp

Webinar Recording: Diagnostic and Troubleshooting ticket examples

In case you missed our webinar please find the recording below. We talk about 2 example Diagnostic tickets, 1 Troubleshooting ticket and at the end we wrap up with some Q&A.

Vik Malhi, CCIE#13890
Facebook: https://www.facebook.com/VikMalhi
Twitter: @vikmalhi
www.collabcert.com

CollabCert comes to London in 2015!

We are pleased to announce that we have added a two week bootcamp in London to our 2015 calendar. The class will be held in City of London (Financial District).

You can either sign up for either the ILT which runs from March 23-27 2015, the Workshop which runs from March 30-Apr 3 2015 or the combo by doing both weeks of class.

I am have spent the past few days in London finalizing our London venue having been eager to avoid hosting the class inside a hotel. It is also very exciting from a personal point of view having lived in London for such a large part of my life.

Continue reading CollabCert comes to London in 2015!

CCIE Collaboration- Recent Passes!

We would like to congratulate two of the delegates from our September bootcamp on passing the CCIE Collaboration Lab exam.

  • Chad Alder (CCIE # 45276)
  • Rob Lacrosse (CCIE # 45283)

Awesome achievement and we are happy to have played a part in helping you achieve your goal.

If you are interested in obtaining the  CCIE Collaboration certification contact sales@collabcert.com or register now for a seat in a bootcamp or workshop in 2015.

Vik Malhi, CCIE#13890
Facebook: https://www.facebook.com/VikMalhi
Twitter: @vikmalhi
www.collabcert.com

CCIE Collab bootcamp – Instructor feedback

After several months preparation of CCIE Collab racks and class material, it came as a relief to finally be back in the classroom talking to humans again! Our inaugural bootcamp took place in our San Jose training center week beginning June 23, 2014- this is just a quick overview of what to expect when you come to a CollabCert bootcamp.

Classroom facility

It was a mad rush to get this classroom ready in time and we just about made it (minus one essential item- the coffee machine). We invested in some purpose built desks large enough to fit 6 endpoints and a computer. We have some really good views of Silicon Valley (not that there was much time to look out of the window). Here are a few  snaps from the inaugural class!

SONY DSC

SONY DSC

The downtown location is 5-10 mins away from San Jose airport with plenty of hotels walking distance away from the facility. I’m really excited that our future customers will enjoy the experience.

CCIE Collab Racks

Our racks are local to the classroom- if there are any issues with hardware/cabling/etc it can be resolved there and then. We have built the racks in an almost identical way to the testing centers. Each student has access to the 9971 and 7965 endpoints on the desk, ISR-G2 gateways equipped with PVDM-3, CUE installed on the SRE and a hypervisor more than capable of running the appliances and Windows servers.

Format of Class

You never really know the format of a class until it has been taught and I was relieved to find that the material could  be covered in 5 days. The format of the Instructor Led Bootcamp is very much focused on the hands-on aspect of learning. The instructor demonstrations and whiteboard chat accounts for about one third of the class with the remaining two thirds open for hands-on lab time. Our labs are delivered using our new web-based Learning Management system and every question that is asked in the lab has a full explanation.  The topics covered in the class as well as the topology can be found here.

What to do before attending class

The class has a big  emphasis on call routing- so knowledge related to the building blocks of the UCM namely Call Routing and its associated features is essential. SIP trunking and SIP Troubleshooting formed a big part of the class- I would say that a third of the time in class was spent troubleshooting SIP signaling and making calls through SIP Trunks. You must have decent working knowledge in SIP Call traces before attending the class. The CollabCert LMS (Learning Management System) and CollabCert Workbook contain particularly large sections related to SIP.

Familiarity with IOS gateways, dial-peers, SCCP media resources is (as was the case with CCIE Voice) another essential part of the course.

You will spend some time on new introductions to the blueprint which include distributed call processing features such as InterCluster Lookup Service (ILS) and Extension Mobility Cross Cluster (a beast!). The more preparation you can do in these areas the better.

Hope to see you in a class soon!

Vik Malhi, CCIE#13890
Facebook: https://www.facebook.com/VikMalhi
Twitter: @vikmalhi

CCIE Collaboration Lab feedback

I’m really happy and proud to say that finally, 10 years on from passing the CCIE Voice lab exam, I got off the couch and passed the second CCIE that I’ve been thinking about for almost a decade. Here is the proof (for my own benefit!)

ccie verification

The moment Learning@cisco announced this new track back in May 2013, I knew I had no excuse – all I can say is at this impressive rate I’ll be a triple IE by… at least 2024!

Before I begin to provide some feedback, let me give you an upfront warning – this article is long, but for good reason. There is undoubtedly a real lack of solid information out there regarding the CCIE Collaboration track. Hopefully this information goes some way in addressing the multitude of FAQ’s that exist on the numerous forums and mailing lists created regarding this certification.

Continue reading CCIE Collaboration Lab feedback