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Unified Mobility and Mobile Voice Access

Mobility and Mobile Voice Access

Single Number Reach/Mobile Voice Access

In this article we will discuss the concepts and configuration behind Cisco Unified Mobility in UCM 9.x. Cisco Unified Mobility can be broken down into two main functional components- Mobile Connect (Single Number Reach/SNR) and Mobile Voice Access (Direct Inward System Access/DISA).

Assumptions before we begin

  • Before we dive into Unified Mobility specific configuration, we need to (as always!) make some assumptions.
  • Firstly, we assume as have a fully configured dialplan in UCM using an H323 gateway (no you are not mistaken- it is 2016). The DID range allocated to the site from the PSTN is 9723033XXX.
  • Secondly- we have a device registered and working. This deskphone has been allocated the DID 9723033001.
  • Thirdly- we have an End User created- this end user is called “sitebone”.

Single Number Reach

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