Category Archives: UCM

ILS/GDPR Bug in Lab Exam

Folks sitting the CCIE Collabv2 Lab exam should be aware of this potential bug in UCM 12.0. Enjoy watching.

Understanding the 5 uses of Calling Party Transformation Pattern in UCM

Full Disclosure: this is not for the faint of heart! And unless you are trying to wrap up your CCIE Collaboration then you are probably not going to be overly interested in this article.

This method of transforming the Calling Number within UCM has rarely been fully understood by candidates pursuing the CCIE Collab certification. The aim of this somewhat lengthy blog is to provide a use case for every possible scenario where the Calling Party Transformation Pattern provides some value. In total there are 5 completely different situations where Calling Party Transformation Pattern comes into play, although I doubt one would ever encounter a real-world situation whereby all the different scenario’s would be in used at the same time.

Before we begin, let me stress two things. Continue reading Understanding the 5 uses of Calling Party Transformation Pattern in UCM

Unified Mobility and Mobile Voice Access

Mobility and Mobile Voice Access

Single Number Reach/Mobile Voice Access

In this article we will discuss the concepts and configuration behind Cisco Unified Mobility in UCM 9.x. Cisco Unified Mobility can be broken down into two main functional components- Mobile Connect (Single Number Reach/SNR) and Mobile Voice Access (Direct Inward System Access/DISA).

Assumptions before we begin

  • Before we dive into Unified Mobility specific configuration, we need to (as always!) make some assumptions.
  • Firstly, we assume as have a fully configured dialplan in UCM using an H323 gateway (no you are not mistaken- it is 2016). The DID range allocated to the site from the PSTN is 9723033XXX.
  • Secondly- we have a device registered and working. This deskphone has been allocated the DID 9723033001.
  • Thirdly- we have an End User created- this end user is called “sitebone”.

Single Number Reach

Continue reading Unified Mobility and Mobile Voice Access

Extension Mobility Cross Cluster (EMCC)

It’s been a while  since I posted anything on here but I hope to give the CCIE Collaboration aspirants out there some regular updates over the course of the next few months. So why not start of proceedings with what is perhaps (at least in my opinion) “the beast” that is EMCC. In fact I would go so far as to say that EMCC is the natural heir to it’s predecessor- the beast of CCIE Voice aka IPMA! Anyhow- this 1 hour video (taken from the CollabCert LMS)  is not for the faint of heart so be warned. Good luck labbing this up as part of your CCIE Collab studies, and you will hear from me soon in the same spot.
 
  

Vik Malhi, CCIE#13890
Facebook: https://www.facebook.com/VikMalhi
Twitter: @vikmalhi
www.collabcert.com